Everything you need
to order with confidence.

Complete specs, order process, file requirements, and FAQ. No black boxes. No surprises.

Most Asked Questions

What's your minimum order quantity (MOQ)?

500 pieces per design for both metal coins and acrylic tokens. This is 75% lower than the 2000+ MOQ required by large factories.

How long does production take?

Design and sampling: 7-10 days. Production: 20-35 days depending on quantity. Shipping: 5-25 days depending on method. Total: 30-60 days.

What file format do you need?

Vector files: AI, SVG, EPS, or PDF. 300 DPI minimum for raster files. We provide free design support to convert your files to production-ready format.

What payment methods do you accept?

T/T bank transfer, PayPal, or Western Union. 50% deposit to start production, 50% balance before shipping. No hidden fees.

Ready to Get a Quote?

Use our cost planner to get an instant estimate, or email us directly with your game specs. We respond within 24 hours.